Process Excellence Manager

3+ Years I 1 Opening


Who we are?

Kaleidofin is a fintech with a focus on the informal sector, we provide solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.

In a very short time span, global investors such as Oiko Credit, Flourish, Omidyar Network andBlume Ventures have supported Kaleidofin’s well thought out business model. The firm’s latest round was Series B of funding led by The Dell Foundation & The Bill & Melinda Gates foundation inMay 2022. Kaleidofin is recertified as a Great Place to Work from September’22.

The company won the Amazon AI Conclave award for Fintech, was one of only ten startups chosen for the Google LaunchPad Accelerator program in 2019, was recognized as India’s Most InnovativeWealth, Asset and Investment Management Service/Product by the Internet & Mobile Association of India (IAMAI) and was selected to present at United Nations General Assembly Special Task ForceEvent.

With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.

To know more about Kaleidofin, do visit our site

What you’ll do?

• Expert in defining and setting up processes to partner and scale Kaleidofin products for its target group. Kaleidofin products for which you will responsible are :

  • Ki Score – Credit scoring model for informal customers used by NBFCs, Banks, SFBs, Cooperative and Grameen banks.

   • Ki Credit – Credit partnership with similar network partners and Associate lending partners who use Ki Credit platform for offering innovative credit products for target group.

  • Ki Pay – B2B payment integration for similar partners use Kaleidofin product to drive digitization of customers payment journey.

• Drive technology integration and process alignment with external partners (network partners and associate lending partners) while maintaining close coordination with internal stakeholders like Business, Technology, Data science and Operations.

• To review the processes based technology alignment to identify areas of gaps along with the stakeholders at regular intervals and drive process improvements while eliminating unwarranted steps or processes to make the organization more agile.

• Improve the speed of execution by reducing the TAT at every step in different processes until process implementation.

• Planning & execution of the partner integration and process implementation strategy and roadmap for strategic initiatives.

• Excellent project management, collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.

• Maintain and publish timely MIS and analytics on business operations.

• The candidate will be suitably well versed with the appropriate information security responsibilities for the role and is responsible for adhering to them.

• Mandatory work from office hybrid

Who you need to be?

• MBA from a reputed college

• 3+ years of related work experience in Process Excellence & Execution from Technology, Consulting, BPO/KPO industries

• Expert in project management and exposure of working with banks, NBFCs on similar projects.

• Excellent interpersonal skills to be able manage relationship of multiple stakeholders(external and internal)

• Attention to detail, process orientation, effectively drive day closing and reconciliation.

• Ability to work in a team-oriented, collaborative environment.

• Understanding of technology integration

• Understanding of large data sets, data templates

• Good with numbers and process/analytical bent

• Since this role is a client interfacing role fluency in English, Hindi and any other vernacular languages would be an added advantage.

If you fit the bill, write to us at

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